Privacy Policy

1. Introduction

778k8 ("we", "us", "our") is committed to protecting the privacy and personal data of all players who use our online casino and sports betting platform. This Privacy Policy describes how 778k8 collects, processes, stores, and protects personal information in connection with the services offered at 778k8.net.

This policy is intended to be transparent and easy to understand. We want every Filipino player — whether you're based in Manila, Cebu, Davao, Quezon City, or anywhere else in the Philippines — to feel confident that their personal information is handled with care, integrity, and full compliance with applicable data protection laws.

This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and 778k8.

2. Data We Collect

778k8 collects personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

2.1 Identity Data

• Full legal name as it appears on your government-issued ID
• Date of birth (used to verify you are 21 years of age or older)
• Nationality and country of residence
• Government-issued identification number (e.g., Philippine passport, SSS, UMID, or driver's license number)

2.2 Contact Data

• Email address
• Mobile phone number
• Residential address (including barangay, city, province, and postal code)

2.3 Financial Data

• GCash account number or registered mobile number
• PayMaya account details
• Bank account details (BPI, BDO, Metrobank, or other registered banks) where applicable
• Transaction history, including deposits, withdrawals, and wager records

2.4 Technical Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Session duration, login timestamps, and platform activity logs
• Cookie identifiers and similar tracking technologies

2.5 Gaming Data

• Game history, bet amounts, and outcomes
• Bonus usage and wagering activity
• Responsible gaming tool usage (e.g., deposit limits, self-exclusion requests)

2.6 Communications Data

• Records of communications with 778k8 support, including live chat transcripts, emails, and support tickets
• Survey responses and feedback submitted through the platform

3. How We Collect Your Data

778k8 collects personal data through the following means:

• Direct interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated technologies: Data collected automatically when you access the 778k8 platform, including cookies, web beacons, server logs, and similar tracking technologies.
• Third-party sources: Data received from identity verification providers, payment processors (such as GCash and PayMaya), fraud prevention services, and regulatory databases where required by law.
• Public sources: Publicly available information used to verify your identity or comply with anti-money laundering obligations, such as government watchlists or sanctions databases.

4. How We Use Your Data

778k8 uses your personal data for the following purposes:

5. Legal Basis for Processing

778k8 processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to fulfill our obligations under the Terms & Conditions you agreed to when registering your 778k8 account, including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable laws, including anti-money laundering regulations, age verification requirements, and PAGCOR-aligned platform standards.
• Legitimate interests: Processing carried out for 778k8's legitimate business interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent: Processing based on your explicit consent, such as the receipt of marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6. Data Sharing

778k8 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely to process your deposits and withdrawals.
• Identity verification providers: Third-party KYC and AML compliance services used to verify your identity and comply with regulatory obligations.
• Fraud prevention services: Specialist providers engaged to detect and prevent fraudulent activity on the 778k8 platform.
• Regulatory authorities: PAGCOR and other competent Philippine government agencies where disclosure is required by law, court order, or regulatory directive.
• Technology and hosting providers: Cloud infrastructure and software service providers who process data on our behalf under strict data processing agreements.
• Professional advisers: Legal, accounting, and auditing firms engaged by 778k8, subject to professional confidentiality obligations.

All third parties with whom 778k8 shares personal data are required to handle that data in accordance with applicable data protection laws and are prohibited from using it for any purpose beyond the specific service they provide to 778k8.

7. Data Retention

778k8 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

• Account data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in accordance with AML record-keeping requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine financial regulations.
• KYC documents: Retained for a minimum of five (5) years following the end of the business relationship, or longer if required by a regulatory authority.
• Support communications: Retained for up to three (3) years from the date of the last interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Marketing consent records: Retained for the duration of your consent and for a reasonable period thereafter to demonstrate compliance.

When personal data is no longer required, 778k8 will securely delete or anonymize it in accordance with our internal data disposal procedures.

8. Data Security

778k8 takes the security of your personal data seriously. We implement a range of technical and organizational measures to protect your information against unauthorized access, loss, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 778k8 platform.
• Two-factor authentication (2FA) available for all registered accounts to add an additional layer of login security.
• Secure server infrastructure with access controls, firewalls, and intrusion detection systems.
• Regular security audits and penetration testing conducted by independent security specialists.
• Staff training on data protection obligations and secure data handling practices.
• Strict access controls ensuring that only authorized 778k8 personnel can access personal data, and only to the extent necessary for their role.

While 778k8 takes all reasonable precautions to protect your data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 778k8 will notify affected players and relevant authorities in accordance with applicable law.

9. Cookies & Tracking Technologies

9.1 What Are Cookies?

Cookies are small text files placed on your device when you visit the 778k8 platform. They help us recognize your device, remember your preferences, and understand how you interact with our platform so we can improve your experience.

9.2 Types of Cookies We Use

9.3 Managing Cookies

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 778k8 platform. Essential cookies cannot be disabled as they are required for the platform to operate correctly.

10. Your Data Rights

As a player on the 778k8 platform, you have the following rights in relation to your personal data, subject to applicable legal limitations:

• Right of access: You have the right to request a copy of the personal data 778k8 holds about you, along with information about how it is being used.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restrict processing: You may request that we limit the processing of your personal data in certain circumstances, such as while a dispute is being resolved.
• Right to data portability: Where processing is based on your consent or a contract, you may request that we provide your personal data in a structured, machine-readable format.
• Right to object: You have the right to object to processing based on legitimate interests, including direct marketing. We will cease such processing unless we can demonstrate compelling legitimate grounds.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact the 778k8 support team. We will respond to all valid requests within 30 days. In some cases, we may need to verify your identity before processing your request.

11. Minors

The 778k8 platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law governing online gaming participation. 778k8 does not knowingly collect personal data from persons under the age of 21.

If we become aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the 778k8 platform, please contact our support team immediately so we can investigate and take appropriate action.

778k8 employs age verification measures during the registration process and may request documentary proof of age at any time to ensure compliance with this requirement.

12. Third-Party Links

The 778k8 platform may contain references to third-party services such as payment providers. Please note that 778k8 is not responsible for the privacy practices of any third-party services. We encourage you to review the privacy policies of any third-party platforms you interact with in connection with your use of 778k8.

This Privacy Policy applies solely to data collected by 778k8 through its own platform and services. It does not extend to data collected by third-party payment processors or other external services, which are governed by their own privacy policies.

13. Changes to This Policy

778k8 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered players by posting a prominent notice on the 778k8 platform and, where practicable, by sending an email to the address registered on your account.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how 778k8 protects your personal data. Your continued use of the platform following any update constitutes your acceptance of the revised policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 778k8 handles your personal data, please do not hesitate to reach out to our dedicated support team. We are available 24 hours a day, 7 days a week, including Philippine public holidays.